This platform is not for medical emergencies. If you believe you are experiencing an emergency, call 911 or go to the nearest emergency department.

Care that comes to you

Secure virtual visits for urgent needs, ongoing care, mental health, and specialty follow-ups — booked the same way as in-person care, with the safeguards telehealth requires.

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Visit types

What you can do virtually

Virtual urgent care

Same-day video visits for minor illness — cold and flu symptoms, UTIs, rashes, pink eye, and other non-emergency needs.

Primary-care telehealth

Follow-ups, medication reviews, chronic-care check-ins, and second-opinion consultations with primary-care clinicians.

Mental-health telehealth

Individual therapy, psychiatry consultations, and medication management from home, on a schedule that works for you.

Dermatology telehealth

Skin, hair, and nail concerns evaluated by video with photo upload where the provider supports it.

Women's health telehealth

Contraception consultations, menopause care, and postpartum check-ins with licensed clinicians.

Pediatric telehealth

Video visits for children with parental or guardian authorization and age-appropriate consent handling.

Before your visit

How virtual visits work on Spot Now

  1. Eligibility checks

    Before booking, Spot Now validates your physical location at time of service, the provider's licensure in that jurisdiction, service and age eligibility, and consent requirements.

  2. Device & connection test

    A guided camera, microphone, browser, and internet test — before the visit, not during it.

  3. Secure waiting room

    Identity verification, emergency-location confirmation, and a provider-controlled waiting room. A telephone contingency is available if video fails.

  4. After the visit

    Post-visit instructions arrive in your secure account — never in unsecured notifications.

Check your device before your visit

A 30-second test of your camera, microphone, browser, and connection — so your visit starts on time.

Telehealth has limits. Some conditions require in-person evaluation, and virtual prescribing is subject to legal restrictions. Virtual visits are delivered by independent providers through approved telehealth technology under the Telehealth Terms and Consent.

Not for emergencies. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department. This scheduling service is not a crisis service — if you or another person is in immediate danger, call 911 or use the applicable national or local crisis resource.